Simply, Get In Touch. We will have a quick call to understand your organisation's training needs and we will guide you to the best solution or training option.

There are many options to book classes and make payments. You can pay via credit or debit card, bank transfer, PayPal or international bank transfer. We can also request payment via invoice, although please note that payment must be received at least 48 hours before the class start date. All currency payments are made in GBP by default, although we can arrange payment in USD or Euro. If none of these payment methods are suitable, please Get In Touch.

For Live- Virtual classes, if you or your business are resident in the UK then you will incur a 20% VAT charge on your purchase total. If you are external to the UK (inc. the EU) then there will be no VAT due. VAT receipts are available upon request. For in-person classes in the UK, VAT is charged to all learners.

Yes. Our site is fully SSL encrypted. Payments are processed by Stripe. Find out more about their industry-leading security.

You will receive joining instructions around 7 days before the start date of the course.

Certainly! We would be delighted to have you refer others to us. As a token of our appreciation, we offer 15% referral gift based on the value of the successful referral's invoice. If you are interested in learning more, please do not hesitate to contact us.

In the event that the class needs to be cancelled or rescheduled, primarily due to our trainer's availability or circumstances within our control, we will offer a complete refund or the option to change the date without any additional charges or deductions. 

The most common reason for cancellation is low registration numbers, as we aim to maintain the quality of the learning experience you have invested in, which includes meaningful interactions with other learners.

You can cancel and receive a full refund up to 15 days before the start date of your course.

For all classes accredited by Scrum.org and ProKanban.org,  you are eligible for a specific amount of PDU credits. These credits vary based on the class you take, and are given based on class attendance rather than passing the assessment. You can find more information about PDUs and how to claim them here: https://www.scrum.org/support/can-i-claim-pdus-attending-scrumorg-course.